The Impact of Information Technology as a Driver for Improved Supply Chain Management in the Zimbabwean Retail Sector

Abstract

The study aimed at exploring the impact of information technology as a driver for improved supply chain management in the Zimbabwean retail sector. The study covered relevant aspects with regard to information technology and supply chain management. The study was conducted between March to July 2019 with a total of 63 respondents randomly selected from the retail sector of Zimbabwe. The data for this research was collected using structured questionnaires in the form of 5 points Likert scale. Findings from the study proved that information technology plays a crucial part of supply chain management. Conclusions were made that there is a need for the retail sector of Zimbabwe to constantly keep abreast of changes in technology to sustain.