SCHOLEDGE INTERNATIONAL JOURNAL OF BUSINESS POLICY & GOVERNANCE
VOL. 2, ISSUE 6 (JUNE2015) ISSN-2394-3351
------------------------------------------------------------------------------------------------------
FRANCHISEE OPPORTUNISM AS GLOBAL BUSINESS EXPANSION STRATEGY
1V. Samantha & 2Rotem Garrie
1,2 Project Associate - Doctoral Internship Cairo, Egypt.
ABSTRACT
With expanded globalization of business sectors, sustenance and society, worldwide franchised open doors have recorded loads of improvement and development throughout the years. Case in point, worldwide monetary coordination as an aftereffect of bringing down exchange hindrances in the European Community (EC), the section of the North American Free Trade Agreement (NAFTA), and the diminishment of passage boundaries in numerous previous comrade nations like Russia, Central and Eastern Europe, are a portion of the explanations behind this expanded global franchised open doors, (Hoffman &Prebble, 1995, p80). Basically, these countries has been encountering deregulation of businesses at a quickened premise, and as a result of these, numerous created nations are encountering patterns that made it workable for fast franchising achievement in their area (Ayling, (1988) and Chan & Justis,(1992) in Hoffman &Prebble,1995.p80).
KEYWORDS: International Business, Business Strategy, Innovation, Market Expansion Planning, Franchising
BACKGROUNDER & DISCUSSION
One of the vital measurements of a franchisor's business framework is the situated of instruments created to control franchisee advantage. In a business sector setting, when business relationship is set up between two free gatherings, every element has a motivation to act deftly. (Williamson, 1985 in Shane (1996, p76). As indicated by Shane (1996, p76), under such circumstances, the gatherings to the exchange need to put resources into systems to recognize and avert conning. These components turns out to be a piece of the franchisors set of capacities. Shane (1996, p76), in this manner expresses that "the component for franchisee advantage is more prominent in worldwide exchanges than absolutely household ones".
GLOBALIZATION AND FRANCHISING (DIFFUSION OF FRANCHISE SYSTEMS)
Globalization alludes "to the movement toward a more incorporated and reliant world economy", (Hill, 2005.p6). The globalization of businesses alludes to the converging of verifiably unmistakable and separate national markets into one enormous worldwide commercial center. The taste and inclinations of shoppers in diverse economies are presently starting to meet on some worldwide standard, subsequently expanding the rise of the worldwide business. McDonald's eateries have been an advocate of
this pattern furthermore facilitator by offering an institutionalized item around the world. (Slope, 2005.p6 and Johnson et al, 2005, p69).
Case in point McDonald's has forcefully sought after the system of geological extension through new eatery openings. McDonald's has spent more than $2,000 million in FY2009,and about 50% of this sum were utilized to open around 1,000 new eateries while rest were reinvested in existing eateries all inclusive. Around 30% of these new units were open in partnered and formative authorized markets, for example, Japan and Latin America, where the Company does not subsidize any capital expenditures.(McDonalds Corporation Company profile, (Data screen) June 2009, p.19) The achievement of franchisors in their home markets combined with the little household market furthermore reaction to expanded globalization, has created nearby franchisors to internationalize their operations, and this has brought about expanded number of establishment organizations. In this manner, there has been expanding advancement of non U.S franchisors all around and now makes franchising business more well known, worldwide and an interesting endeavor.
Globalization likewise had an extraordinary effect on promoting, brand names, personalities and publicizing as recognized in Johnson et al, 2005 p69. These further create worldwide interest and desires from clients and give showcasing expense preferences to worldwide administrators. Case in point, 90% of McDonald's eateries utilize the same promoting idea and technique for every one of their items either organization worked and franchised and this has added to their accomplishment in increasing solid brand names and personalities around the world. Besides, Hill, (2005) finishes up "falling hindrances to cross outskirt exchange have made it less demanding to offer globally, accordingly more prominent consistency replaces differing qualities on the planet showcase through franchising",(p7)
UNIVERSAL/GLOBAL FRANCHISE NETWORK EXPANSION
Franchising has risen as of late as a business development model, work creation financial advancement globally.(Hoffman &Prebble, 1991 in Hoffman &Prebble, 1995, p80).
Universal franchising is the outside business sector passage mode that includes a relationship between the contestant the (franchisor) and a host nation substance, in which the previous exchanges under contracts a business bundle (or arrangement), which it has created and claims, to the recent. The host nation element can either be a residential franchisee, an expert franchisor, an outside franchisee and an element that is halfway claimed by the franchisor himself. (Ngowi 2009, p.45)
There has been increment in worldwide establishment business, and it has turn into a prevalent internationalization procedure embraced by business visionaries, generally administration firms. Ordinarily, Franchisors develop by extending the measure of its establishment frameworks, and this extension may take two structures in particular through the foundation of extra organization possessed outlets or through the foundation of franchised outlets utilizing the benefit of the nearby franchisee system. (Shane, 1996, p.74). Then again, business visionaries want to extend their business utilizing franchising as a part of geologically far off zones, and exploration has demonstrated that franchisors want to develop by setting up topographically engaged franchised frameworks, which may prompts geographic immersion, and afterward growing to another area. (Martin, 1988 in Shane 1996, p74).
Hacket(1976), and Aydin &Kacker(1990) in Shane (1996,p.75) and Duckett, (2008,p.58) contends that business people will dependably decide to move worldwide in view of the development of their business abroad, craving to exploit outside businesses with incredible potential, diminishment of expenses, spreading of dangers, development immersion in residential business sector furthermore to increase set up brand name. Walker (1989) and Walker & Etzel (1973) in Shane (1996, p.75) then again clarified that universal development happens in light of request of potential franchisees.
WORLDWIDE EXPANSION PROBLEM
Worldwide business environment have much vulnerabilities than the household ones, and these instabilities likewise influences franchising been universal business system.
Morgan and Katsikeas (2007p, 76), distinguishes a few obstructions which regularly debilitate business people from including in global business including: inadequate pool of asset which make vital impediments, company's expense base and edges which prompt operational deterrents, absence of fit between company's methodology and its surroundings may bring about restricted learning of business opportunities making data snags, and a firm may be not able to keep up important connections with key gatherings in light of constrained asset prompting procedure based hindrances.
Another central point that influences universal business development is the element of the "nation dangers", which should be considered by an imminent business person before executing a global business. Nation danger includes those political, lawful, monetary and social conditions inside of nation that cause a venture to be genuinely weakened. Miller(1992) in Shane(1996 p76), states "the political, legislative, coin, social and macroeconomic contrasts crosswise over countries make global business more unverifiable than business inside of nations and that cash misalignment, high rates of swelling, and exchange evaluating make it hard to quantify execution crosswise over outskirts".
Another variable influencing franchising extension is the checking of franchisees which posture genuine challenges in worldwide business than local, it is normal that there would be a higher danger of franchisee advantage in universal business than in local business. Subsequently, firms which group's abilities that improve them capable than different franchisors to control franchisee advantage ought to be more prone to create universal extension methodologies. (Shane, 1996 p.76)
A MODEL OF FRANCHISING
An expansive definitional accord is just the first stage towards building up a model for clarification. The model takes the type of 15 general recommendations that compass three levels: the societal (large scale), hierarchical, and the individual level. Recognizing the three discrete levels does not mean there are not close interconnections and covers between the three levels, yet help with clarity of work. For example, at the societal level, general social introductions identified with financial action are essential in clarifying franchising, yet such introductions are constantly reflected in different levels. (Curran&Stanworth, 1999, in Hoy & Stanworth, 2003, p.24).
FRANCHISING AT THE SOCIETAL LEVEL:
1. Social
2. Financial
3. Political
4. Franchising at the authoritative level:
5. Quick market infiltration
6. Disparate economies of scale
7. Group Permanence
8. Relationship administration
9. Establishment disappointment rates
10. Franchising at the individual level:
11. Course into independent work
12. Unemployment push
13. Earlier independent work
14. Many-sided quality of franchisee motivational
15. Framework advancement
16. Contemporary perspectives of self-sufficiency
Source: Curran &Stanworth, 1999 in Hoy & Stanworth, 2003, p.39.
At the Societal level, social, monetary and political connections may be positive or unfavorable to franchising, and the primary impacts on franchising may move from one to the next after some time. Comprehensively in each of the three, there have been changes positive to the franchised business frame in numerous social orders particularly in the late twentieth century. This level is the most disregarded part of franchising. (Curran &Stanworth, 1999 in Hoy & Stanworth, 2003, p.24). Hierarchically, the establishment business structure may be found in three particular courses; as a promoting method, as an uncommon sort of entomb authoritative relationship and as unmistakable association structure. Essentially, its great to note that franchising permits quick and powerful market infiltration utilizing franchisee capital. (p.28).
At the individual level, the individual inspiration in franchising is the significant concern. The individual inspiration concerns franchisees that possess and run the satellite ventures connected with the franchisor. It's contended that section into franchising has been seen to conquer a few lacks in the business environment. Franchisee does not need to create introductory business thought to work, franchisee require no past experience in light of the fact that franchisor offers preparing, capital deficiencies are regularly less demanding to handle as franchisor typically offer backing thus on.(Curran &Stanworth, 1999 in Hoy & Stanworth, 2003, p.32).
FRANCHISING THEORIES
A few hypotheses have been propounded to clarify franchising as a development method. Extensively, they can be isolated into two schools: The asset shortage (capital required) and Agency exchanges hypothesis. These speculations clarify why franchised extent varies crosswise over franchisor systems. Others incorporate E-component hypothesis, Life cycle hypothesis, and Risk spreading hypothesis.
THE RESOURCE SCARCITY THEORY
This viewpoint hypothesizes that "there is a backwards U-formed relationship between establishment extent and establishment association age such that establishment extent first increments amid a franchisor's beginning years and later declines", (Castrogiovanni, et al, 2004, p.1).
The asset shortage contention recommends that franchising is a method for getting discriminating rare assets of capital, nearby information and administrative experience required for firms quick development and extension, (Castrogiovanni, et al,(2004,p.11),& Oxenfeldt &Kelly (1968)in Oxenfeldt &Kelly(1994,p1) .
Oxenfeldt &Kelly (1968) clarify why the extent of outlets franchised contrasts among franchisors. They portray franchising as an intends to get to assets, showing the association's inclination to establishment differs after some time.
The asset shortage motivations to establishment are most important for youthful franchisors trying to extend, it is found that quick extension is fundamental so that youthful franchisors can get adequate scale economies to defeat the expense points of interest of set up contenders. However, extension opportunities frequently reduce after some time as franchisors markets turn out to be progressively soaked.
Oxenfeldt &Kelly (1968) in this way contended that franchisors turn out to be less dependent on franchising as development methodology. They would no more utilize franchising as extension methodology because of the adequacy in interior assets meeting the development needs and even purchase back establishments, work those outlets, and hold a greater amount of the outlet benefit. In this manner, numerous franchisors inevitably would take back full control over every one of their outlets to wind up completely organization possessed chains. Consequently, asset lack is in view of rationale from item life cycle and franchising changes more than an association's life cycle, (Oxenfeldt &Kelly (1968) in Oxenfeldt &Kelly (1994, p4).
THE AGENCY THEORY
This hypothesis proposes that "there is a positive relationship between franchised extent and establishment association age, such that franchised extent has a tendency to increment with age".(Castrogiovanni, et al, 2004, p.2).
The hypothesis guarantees that franchising enhances the arrangement of objectives between the system and outlet levels. Franchising facilitates three regular organization issues of good risk, unfavorable choice, and robbery. (Shane, 1998 in Castrogiovanni, et al, 2004, p.1).
Organization components support an expanded utilization of franchising as a chain grows with development (Lafontaine& kaufman, 1994 in Castrogiovanni, et al, 2004, p.1), in which case geographic scattering and the need depend on the neighborhood market learning of outlet administration (Martin, 1988) expanded the potential for good dangers, unfriendly determination and robbery issues and along these lines the expenses of observing organization claimed outlets, (Castrogiovanni, et al, 2004, p.1).
Thusly, as indicated by office hypothesis, "franchising turns out to be progressively desirable over organization possession as checking expenses are decreased through predominant arrangement of firm-level and outlet level incentives".(Castrogiovanni, et al, 2004, p.2).
THE E-FACTOR THEORY
This model is vital in clarifying the significance of the relationship between the franchisee and the franchisor. The model clarifies six vital stages in any franchising relationship, and how the franchisor-franchisee relationship changes over the span of time. Nathan (2008, p.148), asserts that franchisees increase more noteworthy fitness and trust in running their establishment in a franchising relationship. The hypothesis additionally helps franchisor to understanding, acting and adapting to the testing establishment relationship. The model clarifies six critical stages in any franchising relationship, and how the franchisor-franchisee relationship changes over the span of time. The six stages are clarify underneath:
Merriment - The franchisee is to some degree apprehensive about their new pursuit but on the other hand is energized and idealistic about what's to come. Charge - The franchisee begins to end up touchy and worried about the estimation of the expenses being paid to their franchisor or the expenses of administrations or items got. Me - The franchisee infers that their prosperity is because they could call their own exertion and plays down the commitment of the establishment framework, or on the off chance that they are battling the play down their own particular insufficiencies. Free - This stage is described by the franchisee's have to show his or her fitness and state their autonomy, consequently testing the establishment framework's limits. See - Through honest and open exchanges the franchisee and franchisor better comprehend and regard one another's perspectives. We - The franchisee perceives that achievement and fulfillment come all the more effectively from working with, as opposed to against, their franchisor. Web4.
CONCLUSION
With globalization of business, growing urbanization and a movement to administration overwhelmed economies all around, there has been expanded interest for merchandise and administrations (nourishment comprehensive) all inclusive, which has in this manner in charge of expanded in franchised organizations all around. This had prompted expanded homogeneity of customer tastes in sustenances (quick nourishments), and has energized the opening of McDonald's eateries in every one of the nations of the world.
REFERENCES
Achrol, R. S. and Etzel, M. J., 2003, The Structure of Reseller Goals and Performance in Marketing Channels, Journal of the Academy of Marketing Science 31, 146 � 163.
Alon, I., 2001, The Use of Franchising by US-based Retailers. Journal of Small Business Management 39, 111 � 122.
Azoulay, P. and Shane, S. A., 2001, Entrepreneurs, Contracts and the Failure of Young Firms, Management Science 47, 337 � 358.
Bates, T., 1998, Survival Patterns among Newcomers to Franchising. Journal of Business Venturing 13, 113 � 130.
Baucus, D. A., Baucus, M. S. And Human, S. E., 1996, Consensus in Franchise Organizations: A Cooperative Arrangement among Entrepreneurs, Journal of Business Venturing 11, 359 � 378.
Bradach, J. L., 1997, Using the Plural Form in the Management of Restaurant Chains. Administrative Science Quarterly 42, 276 � 303.
Brickley, J. A., 1999, Incentive Conflicts and Contractual Restraints: Evidence from Franchising, Journal of Law & Economics 42, 745 � 774.
Brickley, J. A., 2002, Royalty Rates and Upfront Fees in Share Contracts: Evidence from Franchising, Journal of Law, Economics and Organization 18, 511 � 535.
Clarkin, J. E. and Rosa, P. J., 2005, Entrepreneurial Teams within Franchise Systems, International Small Business Journal 23, 303 � 334.
Cochet, O., Dormann, J. and Ehrmann, T., 2008, Capitalizing on Franchisee Autonomy: Relational Forms of Governance as Controls in Idiosyncratic Franchise Dyads, Journal of Small Business Management 46, 50 � 72.
Cochet, O. and Garg, V. K., 2008, How Do Franchise Contracts Evolve? A Study of Three German SMEs, Journal of Small Business Management 46, 134 � 151.
Dunning, J. H., 2000, The Eclectic Paradigm as an Envelope for Economic and Business Theories of MNE Activity, International Business Review 9, 163 � 190.
Eisenhardt, K. M., 1989, Building Theories from Case Study Research, Academy of Management Review 14, 532 � 550.
Elango, B. and Fried, V. H., 1997, Franchising Research: A Literature Review and Synthesis, Journal of Small Business Management 35, 68 � 81.
Erramilli, M. K., Agarwal, S. and Dev, C. S., 2002, Choice between Non-Equity Entry Modes: An Organizational Capability Perspective, Journal of International Business Studies 33, 223 � 242.
Gr�nhagen, M. and Mittelstaedt, R. A., 2005, Entrepreneurs or Investors: Do Multi-Unit Franchisees Have Different Philisophical Orientations?, Journal of Small Business Management 43, 207 � 225.
Hoffman, R. C. and Preble, J. F., 2003, Convert to Compete: Competitive Advantage through Conversion Franchising, Journal of Small Business Management 41, 187 � 204.
Hofstede, G., 1980, Culture�s Consequences: International Differences in Work-Related Values (Sage, Beverly Hills).
Kaufmann, P. J. and Eroglu, S., 1998, Standardization and Adaptation in Business Format Franchising, Journal of Business Venturing 14, 69 � 85.
Kidwell, R. E., Nygaard, A. and Silkoset, R., 2007, Antecedents and Effects of FreeRiding in the Franchisor-Franchisee Relationship, Journal of Business Venturing 22, 522 � 544.
Lafontaine, F., 1999, Franchising versus Corporate Ownership: The Effect on Price Dispersion, Journal of Business Venturing 14, 17 � 34.
Lafontaine, F. and Shaw, K. L., 1998, Franchisor Growth and Franchisor Entry and Exit in the US Market: Myth and Reality, Journal of Business Venturing 13, 95 � 112.
Lafontaine, F. and Shaw, K. L., 1999, The Dynamics of Franchise Contracting: Evidence from Panel Data, Journal of Political Economy 107, 1041 � 1080.
Shane, S. A., 1998a, Explaining the Distribution of Franchised and Company-Owned Outlets in Franchise Systems, Journal of Management 24, 717 � 739.
Shane, S. A., 1998b, Research Notes and Communications: Making New Franchise Systems Work, Strategic Management Journal 19, 697 � 707.
Shane, S. A., 2001, Organizational Incentives and Organizational Mortality, Organization Science 12, 136 � 160.
Shane, S. A. and Foo, M. D., 1999, New Firm Survival: Institutional Explanations for New Franchisor Mortality, Management Science 45, 142 � 159.
Shane, S., Shankar, V. and Aravindakshan, A., 2006, The Effects of New Franchisor Partnering Strategies on Franchise System Size, Management Science 52, 773 � 787.
Shelanski, H. A. and Klein, P. G., 1995, Empirical Research in Transaction Cost Economics: A Review and Assessment, Journal of Law, Economics and Organization 11,
335 � 361.
Wu, L., 1998, The Pricing of a Brand Name Product: Franchising in the Motel Services Industry, Journal of Business Venturing 14, 87 � 102.
Yin, X. and Zajac, E. J., 2004, The Strategy/Governance Structure Fit Relationship: Theory and Evidence in Franchising Arrangements, Strategic Management Journal 25, 365 � 383.
� Scholedge Publishing Inc., 2015.