Cover Image

Study on organizational commitment and workplace empowerment as predictors of organization citizenship behaviour

Shiney Chib
DOI: http://dx.doi.org/10.19085/journal.sijmd030301

Abstract

Organizational citizenship behavior (OCB) can be defined as, anything positive and constructive that employees do voluntarily, which supports co-workers and benefits the company. These employees are always ready to ‘go the extra mile’ or ‘go above and beyond’ the minimum efforts required to do a merely satisfactory job. Human capital plays a key role in achieving organization objectives with the highest effectiveness. Employee empowerment is a strategy and philosophy and helps employees own their work and take responsibility for their results. Organizational commitment is individual’s psychological involvement and attachment to the organization and is very important for organizational success. It predicts work variables such as turnover, organizational citizenship behavior and job performance. This paper is an effort to analyze work place empowerment and organizational commitment as a predictor of organizational citizenship behavior.

Keywords

OCB, Workplace Empowerment, Organizational Commitment

Full Text:

PDF

References

Abtahi, Hossein and Kazemi, Babak.2003."productivity" Tehran; Commercial Studies and Researches Pub.

Abolalayi, Behzad .2010.performance management: guiding managers for evaluating and improving employees' performances Tehran; Industrial Management Organization Pub.

Ackfeldt A.L. & Coote L.V.2005. A study of organizational citizenship behaviours in a retail setting. Journal of Business Research 58:151–159.

Ajgaonkar M, Baul U, Phadke S. M. 2012. A model to ascertain relationships between organizational citizenship behavior, job characteristics, EP & PO expectancies and psychological contract within Indian industrial environment. IFSRA Business Review, 2: 32 - 42.

Allison, Barbara J., Voss, Richard S. ve Dryer, Shan. 2001. Student Classroom and Career Success: The Role of Oganizational Citizenship Behavior, Journal of Education for Business, 76 (5):282-289.

Allen, N. J. & Meyer, J. P. 1990. The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology,63:1-18.

Balay, R. 2000. Yönetici ve öğretmenlerde örgütsel bağlılık. Ankara: Nobel Yayın Dağıtım.

Bakkshi, A., Sharma, A. D. ve Kumar, K. 2011. Organizational commitment as predictor of organizational citizenship behavior. European Journal of Business and Management, 3 (4): 78-86.

Bolat, İ. O. ve Bolat, T. 2008. Otel işletmelerinde örgütsel bağlılık ve örgütsel vatandaşlık davranışı ilişkisi. Balıkesir Üniversitesi, Sosyal Bilimler Dergisi, 11 (19): 75-94.

Borman, W., Penner, L., Allen, T., & Motowidlo, S. 2001. Personality Predictors of Citizenship Performance. International Journal of Selection and Assessment.

Bolger, R. and A. Somech. 2004. Influence of teacher empowerment on teachers organizational commitment, professional commitment and organizational citizenship behaviour in schools, Teaching and Teacher Education, 20: 277-289.

Cabrey Cirka.C. 2005. When actions speak as loudly as words: autonomy support, psychological empowerment and organizational citizenship behaviour. In Handbook of Organizational Citizenship Behaviour: A Review of ‘‘Good Soldier’’ Activity in Organizations (D.L. Turnipse ed), Nova Science Publishers, New York, 291–397.

Chu, C., M. Lee, H. Hsu and I. Chen, 2005. Clarification of the antecedents of hospital nurse organizational citizenship behaviour – an example from a Taiwan regional hospital. Journal of Nursing Research, 13(4): 313-324.

Cohen-Charash, Y. & Spector, P.E. 2001. The role of justice in organizations: a metaanalysis. Organizational Behavior and Human Decision Processes, 86(2): 278-321.

Dolan, S.L., Tzafrir, S.S., & Baruch, Y. Testing the causal relationships between procedural justice, trust and organizational citizenship behavior.

Diefendorff, J., D. Brown, A. Kamin and B. Lord, 2002. Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviours and job performance. Journal of Organizational Behaviour, 23(1):93-108.

Ehrhart, M. G. 2004.Leadership and procedural justice climate as antecedents of unit level organizational citizenship behavior, Personnel Psychology, 57:61-94.

Eren, E. 2010. Örgütsel davranış ve yönetim psikolojisi. İstanbul: Beta Yayınları.

Jacqueline, A-M.,Shapiro, C., Kessler, I., & Purcell, J. 2004. Exploring Organizationally Directed Citizenship Behaviour: Reciprocity or ‘It’s my job’? Journal of Management Studies,41,1.

Kanter R.M. 1979. Power failure in management circuits. Harvard Business Review, 57: 65–75.

Konovsky, Mary ve Organ, Dennis, W. 1996. Dispositional and Contextual Determinants of Organizational Citizenship Behavior, Journal of Organizational Behavior, 17(3): 253-266.

Lynn, S. 2004. Antecedents and consequences of organizational commitment to accounting organizations. Managerial Auditing Journal, 19:945-955.

MacKenzie, Scott.B., Podsakoff, Philip M. ve Fetter, Richard. 1993. The Impact of Organizational Citizenship Behavior on Evaluations of Salesperson Performance, Journal of Marketing, 57 (1):70-81.

Meyer, J. P., Stanley, D. J., Herscovich, L., & Topolnytsky, L. 2002. Affective, continuance, and normative commitment to the organisation: A meta-analysis of antecedents, correlates,and consequences. Journal of Vocational Behavior, 61: 20-52.

Meyer, J. P. Allen, N. J. ve Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three component conceptualization. Journal of Applied Psychology, 78 (4):538-551.

Munene, J.C. 1995. Not on seat: An investigation of some correlates of organizational citizenship behaviour in Nigeria. Applied Psychology: An International Review, 44(2): 111-122.

Organ, D. W. 1988.Organizational citizenship behavior: The good soldier syndrome. USA: D.C. Heath and Company.

Organ, Dennis W, Lingl, Andreas. 1995. Personality Satisfaction and Organizational Citizenship Behavior, The Journal of Social Psychology, 135(3): 339-350.

Organ, D. W. 1997.Organizational citizenship behavior: It's construct clean-up time. Human Performance, 10(2): 85-97.

Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. 1990. Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1: 107–142.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B., & Bachrach, D. G. 2000. Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3):513-563.

Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. 2009. Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis, Journal of Applied Psychology; 94(1): 122-141.

Reichers, A. E. 1985. A review and reconceptualization of organizational commitment. Academy of Management Rewiew, 10 (3): 465-476.

Rotenberry, P.F. and P.J. Moberg, 2007. Assessing the impact of job involvement on performance. Management Research News, 30(3): 203-215.

Rousseau D. M. 1990.New hire perceptions of their own and their employers' obligations: A study of psychological contracts. Journal of Organizational Behavior, 11: 389–400.

Spreitzer, G. M. (1995a). An empirical test of a comprehensive model of intrapersonal empowerment in the workplace. American Journal of Community Psychology, 23 (5): 601-629. International Education Studies August, 2009 165

Spreitzer, G. M. (1995b). Psychological empowerment in the workplace: Dimension, measurement, and validation. Academy of Management Journal, 38(5): 1442-1465.

Steven, P. & Brian, P. 2007. A management development model: Measuring organizational commitment and its impact on job satisfaction among executives in a learning organization. Journal of Management Development, 26:353-369.

Somers, M.J. and D. Birnbaum, 1998. Work-related commitment and job performance: It’s also the nature of the performance that counts. Journal of Organizational Behaviour, 19: 621-634.

Todd, S. A.2003. Causal Model Depicting the Influence of Selected Task and Employee Variables on Organizational Citizenship Behavior.

Wat D. & Shaffer M.A. 2003. Equity and relationship quality influences on organizational citizenship behaviours: the mediating role of trust in the supervisor and empowerment. Personnel Review,34 (4): 406–422.

Be a part of worldclass research: Publish with us