EVIDENCES OF EMOTIONAL INTELLIGENCE IN ORGANIZATIONAL BEHAVIOUR OF PUBLIC SECTOR UNDERTAKINGS IN INDIA

Abstract

Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave and the way you interact with others. The present study concludes that all the selected variables namely age, gender, education, designation, experience, marital status, income and dependents had a significant association with the emotional intelligence score of the respondents. It is also concluded that all the factors of emotional intelligence namely wellbeing, self control, emotionality and sociability had a significant relationship with each other.