ORGANIZATIONAL CITIZENSHIP BEHAVIOUR- A STUDY ON THE DETERMINANTS AND THEIR IMPACT

Abstract

More and more focus on the people management and HR strategy has generated a new term of the Organizational Citizenship Behaviour. This is the specific to the organizational environment. This study tried to find out the impact of the various determinants of this type of behaviour. The study identifies, interprets and analyses the factors influencing the behaviour and the quantum of their impact on the organizational citizenship amongst its people.