STRATEGIES FOR ORGANIZATIONAL INTERVENTION TO DEVELOP A WORLD-CLASS COMPANY

Abstract

The aim of this paper is to present the case of organizational intervention in the monopolistic state-owned company, the Federal Electricity Commission (CFE). Here are presented the diagnosis of the CFE, the strategies in place to make it a world-class company and the results obtained. The trial follows the methodology of Organizational Intervention (Vargas-Hernandez, 2014); i.e. in three main areas that constitute the components of the classic strategic model of organizations (Vargas-Hernandez, p.44): the organizational structure axis, the axis of processes / technologies and mainly the third axis corresponding human behavior.