THE WORLDWIDE MODEL FOR IMPROVEMENT IN THE TRAIN RESERVATION SYSTEM

Abstract

In everyday life, it is seen that a number of people arrive at a cinema ticket window; if the people arrive too frequently they will have to wait for getting tickets or sometimes do without it. Such problems arise in railways, airlines, etc.. Under such circumstances the only alternative is to form a queue called the waiting line in order to get the service more effectively. If we have too many counters for service then expenditure may be high. On the other hand, if we have only few counters then the queue may become longer resulting in the dissatisfaction or less of customers. Queueing models are aids to determine the optimal number of counters so as to satisfy the customers keeping the total cost minimum. Here the arriving people are called customers and the person issuing the tickets is called a server. Servers may be in parallel or in series. When in parallel, the arriving customers may form a single queue or several queues as is common in big post offices. Service time may be single or in batches.